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SwallowGames.com Refunds / Returns.
Refunds / Returns.
Faulty or Arrived Damaged.
Return for Free.
It is rare to receive a faulty or damaged item from us but in the event of this happening please contact us within 14 days of receipt of your order.
We will send you a PrePaid FREE Returns label.
Please state the nature of fault inside to make it quicker to process.
Not Required / Change of Mind.
You pay for Return.
We accept Returns on all items within 30 Days of receipt of your order , you will receive a full refund back to the original payment source.
Your order must be in the same Condition it was received in.
Please note you will need to pay for return postage and obtain a proof of sending from your Post Office.
Simply request a return and we will send you details on how and where to return.
Additional Information.
Please include inside a small note for reason for return to help us handle your return promply.
Any electronics with parental locks or codes etc would need to be removed before returning.
Your Statutory Rights are Not Affected