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Returns / Refunds

Faulty / Damaged Goods.

It is rare to receive a faulty or damaged item from us but in the event of this happening please contact us within 14 days of receipt of your order at [email protected]
Please state the nature of fault and we will organize a return of the item free of charge.
Returns will be made via courier or local post office.
On receipt we will inspect goods and issue a full refund.


Unwanted Order

We accept Returns on all items within 30 Days of order , you will receive a full refund back to the original payment source.
Your order must be in the same Condition it was sent in.
Please note you will need to pay for return postage and obtain a proof of sending from your Post Office.


SwallowGames [YOUR ORDER ID]
#1635 Storage Mart
Vulcan Road North,
Norwich,
NR6 6AQ

Please include inside a small note for reason for return to help us handle your return efficiantly.

Any electronics with parental locks or codes etc would need to be removed before returning.




Your Statutory Rights are Not Affected.